Support

English is the default language for the first version of Lux VPN, but there will be more language choices in the future.

Please send us a message via in-app Feedback or send us an email through support@friendlygames.io with the following information:1.   The website you want to access:2.   Your desired server:We will...

   Ads allow us to provide a FREE, high quality service for many of our users and enables us to support,maintain, and continually improve Lux VPN.   Should you wish to use our service without ads, ...

Launch Lux VPN and click “Premium”. Follow the steps to activate your VIP membership!

100% Ad-free Experience: enjoy uninterrupted browsing with zero ads. Lux VPN VIP includes:●    Priority access to premium high-speed servers: get faster, more stable connections.●    Unlock exclusi...

Go to the Locations tab and choose your desired country. We recommend connecting to the topserver, as the top server currently has the strongest signal on your device. Once you become a VIP, there ...

    By default, Lux VPN connects you to the fastest server. You can also browse the Server List and pick a location manually — VIP users get access to more global servers.

   Using any VPN may slightly affect your speed. This is because your online traffic is routed through a secure encrypted tunnel where VPN encrypts your data to ensure safety and security. However,...

Ensure you’reusing the latest version of Lux VPN Auto-disconnects may be caused by battery-saving settings or other apps. To fix:●    Close any anti-virus software or other VPN apps on your device ...

Check that your internet connection works without VPN Please try the following steps to solve the issue:●    Update Lux VPN to the latest version●    Refresh the server list by dragging it downward...